Privacy Policy

Last updated: [01.11.2025]

Welcome to ShopCalmee (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.shopcalmee.com] (“Site”) or make a purchase from us.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

Information you provide directly:

Name, email address, phone number, shipping and billing address
Payment information (processed securely through third-party payment processors such as Wix Payments, PayPal, or Stripe)
Any messages or inquiries you send to us via email or contact forms

Information collected automatically:

IP address, browser type, operating system
Usage data (pages visited, time spent on the site, referral source)
Cookies and similar technologies for analytics and personalization

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Communicate with you regarding your purchases or inquiries
Send marketing emails (only if you have opted in)
Improve our website, products, and customer experience
Comply with legal obligations

3. Sharing Your Information

We value your trust and only share your data when necessary:

With trusted service providers (e.g., payment processors, shipping partners, and website hosting services)
If required by law or to protect our legal rights
With analytics and marketing partners (e.g., Google Analytics) for improving site performance

We do not sell or rent your personal information to any third parties.

4. Cookies and Tracking Technologies

Our site uses cookies to:

Remember your preferences and shopping cart items
Analyze website traffic and performance
Personalize your shopping experience

You can manage or disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Data Security

We use industry-standard security measures (SSL encryption, secure servers, password protection) to protect your personal data.
While we strive to ensure complete security, no online transmission can be 100% secure.

6. Your Rights (For US and EU Customers)

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your data
Withdraw consent to marketing communications
File a complaint with a data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us at:
📧 support@shopcalmee.com

7. Retention of Data

We keep your personal data only as long as necessary to:

Complete your orders and provide customer support
Comply with legal and accounting obligations

8. Third-Party Services

Our website may contain links to third-party sites (e.g., AliExpress suppliers, TikTok, Instagram).
We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not directed toward children under 13.
We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on this page with the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@shopcalmee.com
🌐 [www.shopcalmee.com]